Multi-shop
Owner control
Manage a single coffee shop or a grouped network from one system, with clear role-based access for managers and staff.
One platform for coffee shops, online orders, and loyal customers.
POCAL helps you run your coffee shop in one place: catalog, orders, payments, events, and loyalty. It works on web and app (Android/iOS), for customers and for teams. On web, you also get a public coffee shop page generated automatically from your catalog.
Live orders
Team workflow
Track active orders and history, update statuses, and keep your team aligned from one control panel.
Payments
Flexible checkout
The platform supports in-shop payment and Stripe card payments, including payment resume on web and mobile, plus Stripe Connect onboarding.
Retention
Loyalty and events
Increase repeat visits through loyalty points, promotions, favorites, event publishing, and notifications.
What each user type sees
The experience differs by role. Owners and teams see management workflows, while customers get a fast ordering and loyalty journey.
Owners, managers, and staff
On the management side, users see operations first: live orders, status control, and administration tools.
- Dashboard tabs for products, categories, orders, users, shops, groups, promotions, and events.
- Live order queue + history with filters, status updates, and per-shop team coordination.
- Shop settings with Stripe Connect/subscription status, loyalty controls, and AI tools for catalog/schedule.
Coffee enthusiasts on web, Android, and iOS
On the customer side, users see discovery and checkout: menu, cart, events, and post-order tracking.
- Shop experience with products, sizes, pricing, promotions, recommendations, and favorites.
- Checkout for take-out, dine-in, or delivery, with in-shop payment or Stripe card payment.
- My Orders and My Events, plus localized notifications for status, promotions, and reminders.
Public shop pages
Each shop has a dedicated public web page with menu, schedule, gallery, recommendations, and direct cart entry.
Flexible ordering and payment
The platform supports take-out, dine-in, and delivery on Web, Android, and iOS, with in-shop payment or online checkout.
Catalog with AI assistant
Managers can scan menu photos and import structured categories + products after validation.
Promotions and loyalty
Run simple discounts, grouped promotions, and bundles while rewarding returning customers with points.
Events and attendance
Publish events, track attendee status, enable paid access, and keep teams informed.
Localization and notifications
Built-in language support and push notifications for orders, events, and promotional campaigns across all app channels.
Frequently asked questions
Quick answers to common questions from owners and customers.
No. Customers use web/mobile ordering experiences, while owners and staff use role-based management interfaces.
Yes. Android and iOS cover the same core flows as web, except strictly web features, such as public shop public web pages.
Yes. Catalog, categories, schedule, recommendations, and visual elements are managed per shop.
Card payments are processed through Stripe. Shops can connect through Stripe Connect and track payment status from the platform.
Yes. Language selection is available, and the app supports localized content and validation.
Yes. Push notifications cover order status, event actions, reminders, and promotional announcements.
Want to see how POCAL would work for your coffee shop?
In one ecosystem you get customer experience on Web, Android, and iOS, plus internal operations for your team. Book a personalized presentation and we will walk you through the full flow: from order to retention.