TERMS AND CONDITIONS OF USE – POCAL

Last updated: 26-02-2026

This document establishes the terms and conditions for using the “Pocal” application (the “Platform”), operated by POCAL S.R.L., headquartered in Brașov County, Brașov Municipality, BOGDAN VODĂ Street, No. 1A, VAT ID 51392650, hereinafter referred to as the “Platform”.

By using the application, the user confirms that they have read and accepted this document.

1. Service scope

1.1 The Platform facilitates order intermediation between users and partner coffee shops.

1.2 The Platform does not sell products and is not a party to the sale contract between the user and the coffee shop.

2. Contractual relationship

2.1 The sale contract is concluded exclusively between the user and the coffee shop.

2.2 The coffee shop is responsible for:

2.3 The Platform does not assume responsibility for ordered products.

3. Account creation

3.1 The user must provide real and complete information.

3.2 The Platform reserves the right to suspend accounts in case of:

4. Payments

4.1 Payments are processed through Stripe.

4.2 The Platform does not store card data.

4.3 If payment is refused, the order is not processed.

5. Cancellations and refunds

5.1 The cancellation policy is set by each coffee shop.

5.2 Refunds are issued by the coffee shop through Stripe.

5.3 The Platform does not guarantee refund approval.

6. Limitation of liability

6.1 The Platform is not liable for:

6.2 The Platform’s total liability is limited to the value of the respective order.

7. Prohibited use

It is forbidden to use the Platform for:

8. Intellectual property

Application content belongs to the Platform or its partners.

9. Changes

The Platform may modify these terms, with notice in the application.

10. Applicable law

This document is governed by Romanian law.